Privacy Policy

Pick 'Em Technologies ("we," "our," or "us") operates the Pick 'Em Sports mobile application and the website pickemsports.co (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Pick 'Em Sports is a free, non-gambling fan prediction platform. No real money is wagered, no entry fees are charged, and no cash prizes or awards of redeemable monetary value are offered by Pick 'Em Technologies. Sponsors of leagues within the Service may independently offer non-monetary prizes such as fan experiences, merchandise, or event access at their sole discretion.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1.Information We Collect

1.1 Information You Provide Directly

When you create an account and use Pick 'Em Sports, we may collect:

• Account information: your display name, email address, and profile photo (if provided)
• Authentication data: credentials used to create and access your account, including information from third-party sign-in providers (e.g., Apple Sign-In, Google Sign-In)
• User-generated content: your picks, predictions, league memberships, rivalry connections, and any other content you create within the Service
• Communications: any messages you send to us for support or feedback

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Device information: device type, operating system, unique device identifiers
• Usage data: features used, screens viewed, picks submitted, leagues joined, timestamps of activity
• Performance data: app crash reports, load times, and diagnostic information
• Push notification tokens: device tokens used to deliver push notifications

1.3 Information from Third-Party Services

We use the following third-party services that may collect information:

• Firebase Authentication (Google LLC): for account creation and sign-in
• Cloud Firestore (Google LLC): for data storage
• Firebase Cloud Messaging (Google LLC): for push notifications
• Firebase Analytics / Google Analytics for Firebase: for usage analytics
• Firebase Crashlytics: for crash reporting and diagnostics

2.How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and record your picks, predictions, and scores using our proprietary scoring system
• Calculate leaderboards, standings, and performance analytics
• Administer leagues, including official leagues, fan-created leagues, and sponsored leagues
• Send push notifications, including pick reminders, score updates, league announcements, rivalry updates, and sponsored league communications (see Section 5)
• Respond to your support requests and communications
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations

3.How We Store Your Information

Your data is stored using Google Firebase infrastructure, specifically Cloud Firestore. We employ the following data protection measures:

• Personally identifiable information (PII) is stored in access-restricted private subcollections, separate from publicly visible profile data
• Firestore Security Rules enforce strict read/write access controls at the document level
• Authentication is required for all data access
• Data is encrypted in transit (TLS) and at rest by Firebase
• Our development and production environments are strictly separated (pickem-sports-v2-dev and pickemapp-prod)

4.Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide you the Service.

Account Deletion. You may delete your account at any time through the app's Settings screen. When you request account deletion, we perform a cascading deletion that removes your data across all categories, including: your user profile, authentication record, all picks and predictions, league memberships, leaderboard entries, rivalry data, analytics data, notification tokens, and any associated user-generated content. This deletion is permanent and cannot be undone.

Timing. Account deletion is processed promptly upon request. Some residual data may persist in encrypted backups for a limited period consistent with our backup retention schedule, after which it is permanently removed.

5.Sponsored Leagues and Sponsor Notifications

Pick 'Em Sports features sponsored leagues, which are leagues associated with a brand sponsor ("Sponsor"). By joining a sponsored league, you affirmatively consent to receive push notifications from the Sponsor, delivered through the Pick 'Em Sports platform.

Key details about sponsor notifications:

• Sponsor notifications are delivered exclusively through our Service via push notifications. We do not share your email address, phone number, device identifiers, or any other personal information directly with Sponsors.
• Sponsors provide notification content to us; we deliver it to members of their sponsored league through our notification infrastructure.
• You may stop receiving sponsor notifications at any time by leaving the sponsored league. Upon leaving, sponsor notifications for that league will cease.
• You may also manage notification preferences in your device's system settings or within the app's notification settings.
• Each sponsored league clearly identifies its Sponsor at the time you join.

6.Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Public Profile Data. Your display name, profile photo, picks, scores, league standings, and rivalry statistics are visible to other users of the Service as part of normal platform functionality.
• Service Providers. We share data with third-party service providers who perform services on our behalf (e.g., Google/Firebase for hosting, authentication, and analytics). These providers are contractually obligated to use your data only as necessary to provide services to us.
• Sponsors (Aggregated/De-Identified Only). We may share aggregated, de-identified statistics with league Sponsors (e.g., total number of league members, engagement metrics). This information cannot be used to identify any individual user.
• Legal Requirements. We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via the Service or email of any change in ownership or uses of your personal information.

7.Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (see Section 4)
• Opt-Out of Notifications: Manage push notification preferences through your device settings, app settings, or by leaving sponsored leagues
• Data Portability: Request your data in a portable format, where technically feasible

To exercise any of these rights, please contact us at the address provided in Section 12.

8.Children's Privacy

Pick 'Em Sports is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Users between the ages of 13 and 17 may use the Service with the consent of a parent or legal guardian. The parent or guardian is responsible for supervising the minor's use of the Service.

9.Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including:

• Firebase Security Rules enforcing document-level access control
• Encryption in transit (TLS/SSL) and at rest
• Separation of PII into restricted-access data stores
• Environment isolation between development and production systems
• Regular security auditing of access rules and data schemas

No method of electronic transmission or storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

10.Third-Party Links, Services, and Trademarks

The Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you visit.

The Service displays names, logos, and trademarks of third-party sports leagues, teams, and organizations for identification purposes only. All such marks are the property of their respective owners. Their use within the Service does not imply any affiliation with, endorsement by, or data-sharing relationship with those third parties beyond what is described in this Privacy Policy.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the Service and updating the "Last Updated" date at the top of this document. For material changes, we may also provide notice via push notification or email.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12.Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at: